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Insurance product filings (rate, rule and forms) filed with the Missouri Department of Insurance are now available to the public through the SERFF Filing ("SFA") website.
The Division of Market Regulation of the Missouri Department of Insurance, Financial Institutions and Professional Registration ("the Department") collects and maintains various records related to the business of insurance pursuant to Missouri Revised Statutes ("RSMo") Chapter 374. The Department is committed to providing access to public records in accordance with RSMo Chapter 610 ("Missouri Sunshine Law").

All public records, which have not been declared by law to be closed, for which the Division of Market Regulation has legal custody and control, are available for inspection or copying as permitted by sections 610.021 through 610.035, RSMo. Documents that are closed are not available on this website. Filings will be available electronically through SFA upon the completion of the Division's review.

Filings can also be reviewed by using a SERFF computer kiosk located within the Department. This kiosk is available by appointment only during normal business hours. There is no charge to review or to download filings on electronic media; however, there is a cost when printing company filings. The cost of printing is 10 cents per page. Please call the Market Regulation Division at 573-751-3365 for more information about the public access computer or to schedule an appointment.
If you need assistance finding a Rate, Rule or Form Filing or if you have questions about what filings are available to the public, please contact us at serffquestions@insurance.mo.gov and we will provide you with the assistance you need.

If you are experiencing technical difficulties with the SERFF system or problems accessing the SERFF alternative remote access website, please direct your questions to the SERFF Help Desk at 816-783-8990 or email sfahelp@naic.org. The Department of Insurance cannot help with computer systems issues or technical issues related to SERFF. The SERFF Help Desk is staffed Monday through Friday from 8:00am to 5:00pm CST. If a Customer Support Analyst is not available, please leave a message with the SERFF Help Desk. Your call or email will be returned the next business day by SERFF staff.
SERFF Filing Access Help Desk
(816) 783-8990
sfahelp@naic.org
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Related Sites
www.naic.org
www.serff.com