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We are pleased to provide you a method for viewing completed Rate and Form Filings electronically. If you are looking for something other than Rate or Form Filings, you can request documents by using the form on the Division of Insurance website: https://www.mass.gov/forms/doi-public-records-request
If you need assistance finding a closed Filing, please email our office directly at carla.kelton@mass.gov and we will provide you with the assistance you need.
If you are experiencing technical difficulties or problems accessing the site, please direct your questions to the SERFF Help Desk at 816-783-8990 or email sfahelp@naic.org. The SERFF Help Desk is staffed Monday through Friday from 8:00am to 5:00pm CST. If a Customer Support Analyst is not available, please leave a message. Your call or email will be returned the next business day.
