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Insurance company filings submitted electronically to the Kansas Insurance Department through the System for Electronic Rate and Form Filing (SERFF) are made available at no cost through the SERFF Filing Access (SFA) website in accordance with the Kansas Open Records Act.
If you have difficulty locating the information you seek using SFA or have public access questions, please contact the Kansas Insurance Department at the phone numbers below. We are available Monday through Friday from 8:00 a.m. to 4:00 p.m. CST.

Property and Casualty: 785-296-7844

Life, Accident, and Health: 785-296-7850
If you are experiencing technical difficulties with the SERFF system or problems accessing the SERFF website, please direct your questions to the SERFF Help Desk at 816-783-8990 or email The Insurance Department cannot help with computer systems issues or technical issues related to SERFF. The SERFF Help Desk is staffed Monday through Friday from 8:00am to 5:00pm CST. If a Customer Support Analyst is not available, please leave a message with the SERFF Help Desk. Your call or email will be returned the next business day by SERFF staff.
SERFF Filing Access Help Desk
(816) 783-8500
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