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Insurance company filings submitted electronically to the Indiana Department of Insurance are available to the public online through the SERFF Filing Access ("SFA") website in accordance with Indiana's public access laws.

Insurance company filings also are available for review using the SERFF computer kiosk located at the IDOI. Please contact Mary Ann Williams at 317-232-4391 or for more information about the SERFF computer kiosk or to schedule an appointment.
If you need assistance finding a filing or have public access questions, please contact the Indiana Department of Insurance directly at 317-232-2385 or email We are available Monday through Friday from 8:00 a.m. to 4:30 p.m. EST.
If you are experiencing technical difficulties or problems accessing the site, please direct your questions to the SERFF Help Desk at 816-783-8990 or e-mail The SERFF Help Desk is staffed Monday through Friday from 8:00am to 5:00pm CST. If a Customer Support Analyst is not available, please leave a message. Your call or email will be returned the next business day.
SERFF Filing Access Help Desk
(816) 783-8500
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