If you need assistance finding a Filing or have public access questions, please contact our office directly and we will provide you with the assistance you need. We are available Monday through Friday from 8:30am to 5:30pm eastern time.
For Life and Health Filings:
(202) 442-7752
disb.askthecommissioner@dc.gov
For Property and Casualty Filings:
(202) 442-7757
disb.askthecommissioner@dc.gov
If you are experiencing technical difficulties with the SERFF system or problems accessing the site, please direct your questions to the SERFF Help Desk at 816-783-8990 or email sfahelp@naic.org. The SERFF Help Desk is staffed Monday through Friday from 8:00am to 5:00pm CST. If a Customer Support Analyst is not available, please leave a message. Your call or email will be returned the next business day.
